Terms of Use and Privacy Policy

                 Terms of Service for Members

                                                 GENERAL PROVISIONS


1.        Terms of use document defines the rules of use of Klaviano.com for the users and conditions of delivery of servies by the owner of the service to the users on the Site Services Klaviano.com.
2.        Klaviano.com reserves the right to determine the detailed rules and scope of various services in separate documents.
3.        The technical requirement of use of Service Klaviano.com is to have a computer with access to the Internet and a web browser. In case the use of certain Services the user needs to have a valid e-mail address. Use of the Service is only possible through a web browser.
4.        The terms of use document is continuously available on the Website Klaviano.com in a way that users of the website can access, read and save its content through print or save it to the memory of user’s computer.
5.        The owner of the Website Klaviano.com is SAP PROFESSIONAL MUSIC Krzysztof Skwarek , 62-800 Kalisz , ul. Obozowa 18 (NIP 6180000759 , ID 003340676 ) Poland .
6.        The user of Klaviano.com needs to be a natural person who is 18 years old or older, and have full legal capacity, legal person or an organizational unit without legal personality.


     GENERAL TERMS OF USE OF THE SERVICE

7.        Use of the Website Klaviano.com is free and/or payable in the area of the purchase of special accounts that authorize the premium users for additional services as defined in this document.                                  
8.        Among other services, the website Klaviano.com allows the users: to obtain information about the goods and services offered by companies and private sellers / providers in other websites through search engine available at Klaviano.com in particular by comparing the prices, posting opinions or reviews relating to goods / services, or conduct of a transaction. The search can be done in particular by: product category, name or model of the goods / services , names of the seller / provider, the technical condition of the goods , opinions and reviews of other users .
9.        The information about goods and services placed on the Website Klaviano.com are derived from companies and private sellers / providers in other classifieds websites and ads placed by users directly on Klaviano.comKlaviano.com strives to assure that the information available on the website was presented by sellers in accordance with current facts. In case of any doubt about the offer or other matters related to the transaction, description, price, availability of goods/services, the user should directly contact the company or private seller/service provider , unless it concerns a notice placed by the user directly in the Service Klaviano.com.
10.      Any purchase transaction between the user and the company or private seller/service provider takes place under the conditions, lie down by the Rules of company or under a separate agreement with a private seller/service provider . Service Klaviano.com is not responsible for the delivery of goods, performance of the service and the course of the transaction. Service Klaviano.com is not responsible for the execution of delivery of the goods in accordance with the contract, a warranty, guarantee or consumer rights related to the product and the sales transaction, for non-performance or improper performance of obligations by the selling company or private vendor/service provider, for quality, safety and legality of the goods, services, as well as the authenticity and accuracy of their descriptions.


REGISTRATION

11.      Users have the possibility to :
                 (a) use the Service Klaviano.com without registration, or
                 (b) register on the site Klaviano.com using the tools available on the Website and sign in to the portal with the use of login data set during registration.
12.      In order to register on the portal Klaviano.com the user needs to click the button " Create account " available on every page of the site. After clicking the button, the user is directed to the first sub page/first phase of registration, where he submits/creates his:
(a) login – username                                                                                                                                              
(b) password
(c) e-mail address
(d) selects one of the four possible types of account ("Company", "Specialist", "Teacher", " Private Person"               
(e) (optional , depending on the type of account ) creates address of his individual page in the form of www.Klaviano.com/sample_name
13.         After completing information in the first step, user clicks the button "Register". Required fields are marked with an asterisk (*). To register, user must also accept these rules, in which user agrees for processing of his personal data in accordance with the act from 29.08.1997 about protection of personal data ( Dz. U z 2002r. Nr. 101, poz.926)
14.       After registration, the user can give further details about the company they represents, or its own data, such as company name, location of the company, company profile, name and surname, telephone number, etc., and edit the e-mail address, password, name, user.
15.       After the registration described in paragraph 13, the specified e-mail message is sent with an activation link for your account, in order to verify the specified email address. When you click in the resulting activation link followed account activation.
16.       Except steps described in paragraphs 12-15. There is the possibility of a quick registration on the portal for account type "Private Person" by registering and synchronization with your Facebook account and when searching for instruments / services by distance, in order to take advantage of the functions of notifications about new offers. If you select "quick registration" there should be given only your e-mail address and username, and other user data can be entered later, as described in paragraph 19 of the Rules of Procedure „MODIFICATION OF ACCOUNTS“

17.      Website Registration on Klaviano.com consists of acceptance of the Terms of service (as specified in this document) and submitting true, current, complete information about You in the registration form. Registration allows storing data in the Service with the goal of more convenient use of the services offered by website.
18.      After registration, the user can log on to the Website Klaviano.com to his own profile. To do this, he needs to select "Sign In" button visible on every page of the portal and enter his username/login and password.
19.      In order to modify his data, the user needs to select "My Profile" button from account menu and then edit the data provided during registration.
20.      In order to delete the account the user should provide a request to remove his account via the contact form in the footer of the page " CONTACT" or by sending an e -mail to admin@Klaviano.com. The request to remove the account will be processed within 7 days of receipt of the request.
21.      Registration to the portal is free.
22.      You can have and use only one Account in the Service Klaviano.com.
23.      Klaviano.com retains full rights to the personal pages created by the members referred to in section 12, subsection (e) of this Document. Klaviano.com has the right to change the address of the user pages chosen by him during the recording without specifying the reason.
24.      Service Administrator of Klaviano.com has the right to remove user’s account without specifying the reason, particularly when data provided by the User shows clear evidence of their falsity or have breached in any way the rules of the Service Klaviano.com .
25.      In relation to personal data transmitted by users, the administrator of personal data within the meaning of the Act from 29th August from 1997 about Protection of Personal Data (tj. Dz. U. z 2002 roku, nr 101, poz. 926 z późn zm) is SAP PROFESSIONAL MUSIC Krzysztof Skwarek , 62-800 Kalisz , ul. Obozowa 18 - NIP 6180000759 , REGON 003340676 ).
26.      User’s personal data are processed in particular for the proper implementation of the services provided on the site such as the user’s publication of ads, for the consideration of complaints made ​​by users and the refund of benefits in case of termination of the contract, in order to provide information about services and the current offer are communicated to other users who decide to purchase user's product/service.
27.      Your personal data are processed in accordance with the law, including provisions of the Act from 29th August 1997 on the protection of personal data and the Act from 18th July 2002 about providing electronic services.
28.      Klaviano.com selects and uses appropriate technical and organizational means to protect the processed data with proper care, including programming safeguards, in particular, protects data from access by unauthorized persons and other cases of disclosure or loss and protects against destruction or unauthorized modification data, as well as against their treatment in violation with applicable laws. Klaviano.com exercises permanent control over the process of data processing and restricts access to the data as far as possible, by providing appropriate authorizations only when it is necessary for the proper delivery of services.
29.      Klaviano.com enables Users to enforce their rights under the Act on the Protection of Personal Data, including the right to access their personal data and correct them, and the right to control the processing of your personal data as described in the present Act. In particular, each of the Members may make a request to cease the processing of his personal data, to object when the data controller intends to process them for marketing purposes or transfer it to another administrator.
30.      Service Klaviano.com has cookies policy, which is based on the requirement of law resulting from the amendment of the Act of 16 July 2004, “Prawo Telekomunikacyjne”.
31.      Cookies are computer data, especially text files that are stored on the device by which user accesses the website, and are intended for use on the webpages of the service. Cookies typically contain the name of the website from which they come, the period of time for which they are stored on the user’s device and a unique number.
32.      The administrator informs that the Service collects only the information contained in cookies, but does not collect any other information about the User. In particular, the Administrator declares that the Site is not using tracking cookies, which are files that allow you to spy on users.
33.      Service Administrator informs that cookies are used for the following purposes:
               (a) Adjustment contents of the Service for User preferences and optimizing the use of websites. In particular, these files allow identifying the user’s device and properly displaying the web page tailored to their individual needs.
               (b) Maintain User session (if user is logged in), which means that the user does not have to log on every page of the Service.
               (c) Creation of statistics that provide a basis for analyzing how users use the web pages.
34.      Administrator reports that the Service uses two types of cookies:
               (a) Session cookies, which are temporary files that are stored in the user’s device until he logs out, leaves the website or disables the Web browser.
               (b) Persistent cookies, which are files that are stored in the user’s device for the time specified in the parameters of cookies or until removal by the user.
35.      Please be aware that the software used for browsing the web (browser) very often implicitly allows storage of cookies in the user’s device. Users can change the cookie settings at any time. These settings can usually be changed in such a way as to block the automatic handling of cookies or inform on them every time they enter the device of the user.
36.      Administrator declares that the restriction of the use of cookies may affect some of the functionality available on the Website.

                              OPINIONS, REVIEWS AND COMMENTS YOU

37.      Users have the option to post statements (including opinions, reviews, comments) relating to the product including its advantages and disadvantages, the service ordered, the course of transactions, companies as well as private sellers/service providers and already placed the opinion of other users.
38.      The published comments are the subjective users ranks. Users are responsible for the content of such statements.
39.      User comments must not violate applicable laws including the rights of third parties - in particular may not have defamatory nature, violate personal rights or constitute an act of unfair competition.
40.      Klaviano.com Service Administrator reserves the right to remove Users opinions/reviews /comments without specifying the reason.

    TERMS AND CONDITIONS PLACING THE SERVICE Ad

41.      The content of listing of the user is set by the user.
42.      In case of any doubt, it is assumed that the content of the ad is an invitation to treat.
43.      Ads on Klaviano.com are available to all users of Internet. Along with the ad the user interested in the object of the ad can see the contact form, which (without revealing your e-mail address of the advertiser - depending on the choice of the Advertiser) allows each user of the Internet to send messages to the e-mail address assigned to the account, or contact the advertiser through the "Contact with user".
44.      Ads placed by users directly in the Service Klaviano.com should include the actual price of the product/service.
45.       Number of simultaneously displayed items / offered services , depend on the type of user account.
46.      Placing ads in the Service Klaviano.com requires to fill in the form available on the Website Klaviano.com by filling in all the required fields, accepting the Terms and Conditions and registration on the site.
47.      Listings are published free of charge or for a fee depending on the account type and quantity of  ads.
48.      During the listing emission the user has the right to modify its content. To do this, he needs to use the user panel, select the " My services listings "/" My Events listings" or "My instruments listings" depending on the type of a listing, and then select the ad that he wants to modify and click on the edit icon.
49.      After ending of the emission time, listing becomes inactive and it is possible to re-activate it.           50.      User is not allowed to place listings that in their content are any form of advertising or promotion of other Websites.
51.      It is forbidden to place listings or components with sexual overtones violating or likely to violate the moral standards or ethics, in particular, photos and other pornographic contents. Moreover, it is forbidden to place the advertisements of any media files (including photos and videos), to which the user has at least one property of copyright, which does not reflect the essential elements of the product or service, for example, separate logos, commercials, additional inscriptions (e.g. web addresses, phone numbers, texts), presentation (including composed with photos). The media file should be readable and contain no special effects or other disturbing elements of his reception.
52.      By placing the listing User is obliged to ensure that the content of the listings are true, reliable, and consistent with the applicable law, local regulations, the articles of this document, and moral standards - ethical, and in particular that it does not infringe any legal interest of third parties.
53.      The user is responsible for published content, including images posted in the content of advertisements and needs to ensure that they are in accordance with the facts and the law, and their publication does not violates the rights and interests of other users of the Service Klaviano.com and rules and the rights of third parties, including copyright.


COMPLAINTS


54.      The user can submit complaints regarding non-execution or improper execution of Service by Klaviano.com within 7 days of the end of the listing emission or when the emission should end.
55.      A complaint may be submitted in writing to the following address: 62 – 800, Kalisz , ul.Obozowa 18, Poland.
56.      The complaint should include, in particular: name, e-mail address assigned to user account, or other data to identify the listing/listings, the period of issue, the circumstances justifying the claim and the specific request of the user associated with submitted complaint .
57.      The operator recognizes the complaint within 14 days of receipt of the correctly submitted claim. You will receive information about how your complaint was considered in writing.
RULES OF BENEFITS OF PAID ACCOUNTS  FOR COMPANIES –SERVICES „ PIANO SHOP“, „PIANO SALON“ AND „ PIANO SALON+“
58. For companys accounts, user can choose one of 4 types of accounts
-  Account called "Free Piano Seller"
o   Receives his own subpage of the address, in the form of www.Klaviano.com /own_name, but the portal owner reserves himself the right to change the address, when there will be user with the paid account interested by that address.
o   He receives the possibility simultaneous exposure and publication to 5 ads about pianos on the portal.
o    Portal owner reserves the right to post advertisements/ads on a user subpage (www.Klaviano.com / own_name).
o   Portal owner reserves the right to post advertisements on  ads that belongs to user.
o   In advertisements the clients can contact with user can only through the contact form.
o   This option  gives the position in the catalog of piano sellers below the users with service called "Piano Shop", but above the unregistered users
o   This option gives clear and elegant subpage / business card fully adapted for viewing on mobile devices - tablets and smartphones, desktops and laptops.
 
-Account called " Piano Shop"
 
o   Receives his own subpage of the address, in the form of www.Klaviano.com / own_name, and has the guarantees of ownership at the time in which service "Piano Shop" is purchased .
o   He receives the possibility simultaneous exposure and publication to 20 ads about pianos on the portal, for the duration of service.
o   Portal owner guarantees that he won’t publish his own ads on the users sub-page (www.Klaviano.com / own_name).
o   Portal owner guarantees that he won’t publish his own ads on ads, which belong to user.
o   Portal owner gives the opportunity to promote other offers on his advertisements, by  using the box "Sellers other offers/ads"
o   On request it’s possible to make available showing clients telephone number and an e-mail on each of his ads/offers. To use this feature, select the "Show my contact details on my ads" are available on Profile edition.
o   The sing "Verified seller" to distinguish ads from seller in the list of search results.
o   On the profile, he receives his own menu below the banner with pictures of his Piano Salon.
o   Position in the catalog of selling companies below the users with service “Piano Salon "but above the users  with service" Free Piano Seller ".
o   This option gives clear and elegant subpage / business card fully adapted for viewing on mobile devices - tablets and smartphones, desktops and laptops.
 
-Account called “ Piano Salon”
o   Receives his own subpage of the address, in the form of www.Klaviano.com / own_name, and has the guarantees of ownership at the time in which service "Piano Salon" is purchased .
o   He receives the possibility simultaneous exposure and publication to 100 ads about pianos on the portal, for the duration of service.
o   Portal owner guarantees that he won’t publish his own ads on the users sub-page (www.Klaviano.com / own_name).
o   Portal owner guarantees that he won’t publish his own ads on ads, which belong to user.
o   Portal owner gives the opportunity to promote other offers on his advertisements, by  using the box " Sellers other offers/ads"
o   On request it’s possible to make available showing clients telephone number and an e-mail on each of his ads/offers. To use this feature, select the "Show my contact details on my ads" are available on Profile edition.
o   The sing "Verified seller" to distinguish ads from seller in the list of search results.
o   The hihgest position in the catalog of selling companies above the users with service “ Piano Shop "and above the users  with service" Free Piano Seller ".
o   The user profile gets its own menu above banner with pictures of his Piano Salon, which comes in place of the main menu of the portal.
o   Guaranteed place on the banner on the page www.Klaviano.com / pianos-for-sale for users whose location targeted based on available systems indicates that they are in a distance of no more than 50 miles from specified by the client company's headquarters. User location is determined based on its IP address or if the user is registered and gave his address, the decision to show the banner is taken on the basis of the address.
o   Guaranteed place on the banner on the page www.Klaviano.com / piano-sallers for users whose location targeted based on available systems indicates that they are in a distance of no more than 50 miles from specified by the client company's headquarters. User location is determined based on its IP address or if the user is registered and gave his address, the decision to show the banner is taken on the basis of the address.
o   This option gives clear and elegant subpage / business card fully adapted for viewing on mobile devices - tablets and smartphones, desktops and laptops.
 
-Account called “ Piano Salon+”
o   Receives his own subpage of the address, in the form of www.Klaviano.com / own_name, and has the guarantees of ownership at the time in which service "Better Piano Salon" is purchased .
o   He receives the possibility simultaneous exposure and publication to 300 ads about pianos on the portal, for the duration of service.
o   Portal owner guarantees that he won’t publish his own ads on the users sub-page (www.Klaviano.com / own_name).
o   Portal owner guarantees that he won’t publish his own ads on ads, which belong to user.
o   Portal owner gives the opportunity to promote other offers on his advertisements, by  using the box " Sellers other offers/ads"
o   On request it’s possible to make available showing clients telephone number and an e-mail on each of his ads/offers. To use this feature, select the "Show my contact details on my ads" are available on Profile edition.
o   The sing "Verified seller" to distinguish ads from seller in the list of search results.
o   On the website / business card of salon, user gets his own menu, which comes in place of the menu klaviano.com
o   The hihgest position in the catalog of selling companies above the users with service “ Piano Shop "and above the users  with service" Free Piano Seller ".
o   The user profile gets its own menu above banner with pictures of his Piano Salon, which comes in place of the main menu of the portal.
o   Guaranteed place on the banner on the page www.Klaviano.com / pianos-for-sale for users whose location targeted based on available systems indicates that they are in a distance of no more than 50 miles from specified by the client company's headquarters. User location is determined based on its IP address or if the user is registered and gave his address, the decision to show the banner is taken on the basis of the address.
o   Guaranteed place on the banner on the page www.Klaviano.com / piano-sallers for users whose location targeted based on available systems indicates that they are in a distance of no more than 50 miles from specified by the client company's headquarters. User location is determined based on its IP address or if the user is registered and gave his address, the decision to show the banner is taken on the basis of the address.
o   This option gives clear and elegant subpage / business card fully adapted for viewing on mobile devices - tablets and smartphones, desktops and laptops.
 
59. Service “Free Piao Seller” is unpaid.
60. Prices for the service "Piano Shop" are:
a)      80 euro gross, when you purchase services for 30 days
b)      216 euro gross, when you purchase services for 90 days
c)      336 euro gross, when you purchase services for 180 days
d)     480 euro gross, when you purchase services for 365 days
 
61. Prices for the service " Piano Salon" are:
a)     150 euro gross, when you purchase services for 30 days
b)     405 euro gross, when you purchase services for 90 days
c)      630 euro gross, when you purchase services for 180 days
d)     900 euro gross, when you purchase services for 365 days
 
62. Prices for the service " Piano Salon+" are:
a)      300 euro gross, when you purchase services for 30 days
b)      810 euro gross, when you purchase services for 90 days
c)      1260 euro gross, when you purchase services for 180 days
d)     1800 euro gross, when you purchase services for 365 days
 
63. Payment for the service can be made through paypal or bank transfer : SAP MUSIC Profesional KRZYSZTOF SKWAREK PL 91 1140 2017 0000 4602 1306 4522, ul.Obozowa 18, 62-800 Kalisz, POLAND with  included in the title code generated when placing the order.
64.In the case of payment by Paypal, the service is started immediately. In case of transfer to the account, the service is activated for 24 hours from the date of payment.
65.After completing by the user all activities, he receives an email message confirming receipt of the order.
66.      As a consumer, you may within 10 days of the agreement indicated in point. 44-48 renounce the contract without specifying the reason by writing an appropriate statement and sending it to the following address: 62 - 800 Kalisz , ul. Obozowa 18.                                                                                                          I hereby declare that, in accordance with Art. 7 of the Act of 2 March 2000 on the protection of consumer rights and liability for damage caused by a dangerous product departs below the indicated range of agreements that I made / am on ...................................... ...................... ..................... announcement regarding the account number to which they must repay the money and account holder data: ................................................... ......... Date and signature of the customer.                                                       To comply with this deadline, you must send a statement before expiry of the period specified above. If with the consent of the user operator activates emission of an ad and delivery of the service was started, withdrawal is no longer possible. The fee paid for the listing will be immediately returned to the account from which it was paid.
 67. For users are staged VAT invoices to the specified address for service. The user can also express the consent to send the invoice electronically to the specified e-mail address.
68. In the case of user inactivity Free Piano Seller account within 3 consecutive months, the administrator has the right to remove the user account prior notification by e-mail of his intention to delete the account and non-registration of further activities by the administrator within 30 days from the date of notification .
69. Each of the registered users have the disposable 7 days free test period. All ads  posted at that time on the site by users , after 7 days become inactive, possibility their activation is when user will subscribe to the appropriate service prior accordance with the provisions  the Terms and Conditions.
70. Payments are operated by PayLane company Sp. z o.o based in Gdańsk by the street ul. Arkońskiej 6/A3, post code: 80-387, KRS: 0000227278.
71. Transactional data, including personal data, may be transferred to PayLane Sp. z o.o based in Gdańsk by the street ul. Arkońskiej 6/A3, post code: 80-387, KRS: 0000227278. To the extent necessary to handle the payment for the order.


                                                     FINAL PROVISIONS

72.      In case of changing these Regulations of Service Klaviano.com, the website administrator will inform the users on the Website.
73.      Amendment to the Regulations come into force on specified date, not less than seven days from the date of notice of the changes on the Site.
74.      In all matters not covered by this document appropriate provisions of generally applicable Polish law are applied, in particular the provisions of the Civil Code, the Law on Personal Data Protection and the Law on electronic services.
75.      All disputes between the parties to this Agreement shall be settled by the appropriate court in the territory of the Polish Republic.
76.      Regulations have been translated into other languages ​only for informative purposes for users of foreign languages. In the event of a legal dispute, the original version of the regulations in Polish is legally binding to the parties.